You can cancel your policy at anytime by clicking this link. Canceling will stop payments for the following billing cycle. Canceling your auto-renewal does not generate a refund for your payment. If you would like to learn about our refund policy please read below. For a specific refund request please contact our support team on the form below. When canceling please make sure you receive a cancellation confirmation on the final window.
If you would like to inquire about receiving a refund and cancelling your account, believe that you have been mistakenly billed or double-billed, or have any questions about a charge from Xceptional Marketing LLC, follow these steps:
1) Submit a request with the form below.
2) Include the following information:
Name on Account
Email Address on Account
Type of Payment
Most Recent Date billed
3) Any other relevant information (e.g. a screenshot of your bank statement with the charge or a copy of your email receipt) can expedite the process of receiving your refund.
*If you cancel the auto-renewal on your account, this does not generate a refund. Refunds must be requested directly from Support.*